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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Insights.

01

What subscription plans does Football Insights offer, and what features does each tier include?

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Football Insights provides a Free tier with daily match previews and basic statistics, a Premium tier that adds detailed tactical analysis, odds comparisons, and exclusive expert picks, and a VIP tier that includes one‑on‑one consultation and real‑time in‑play alerts. All paid plans are billed monthly or annually; the annual option includes a 20% discount. You can upgrade, downgrade, or cancel anytime from your account settings.

02

Is Football Insights licensed and regulated, and how can I verify this?

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Football Insights operates under a gambling licence issued by the UK Gambling Commission (UKGC) for the UK and holds a separate licensing certificate from the Malta Gaming Authority (MGA). Both licences are listed on our Licences page with direct links to the regulator’s public register, so you can confirm our status in seconds. If your jurisdiction is not covered by these licences, we restrict access to comply with local laws.

03

What does the 'Both Teams to Score' (BTTS) prediction mean on Football Insights?

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Our BTTS prediction indicates whether we estimate both sides will score at least one goal during the 90‑minute match (extra time not included). It is based on factors such as each team's recent scoring rate, defensive records, and head‑to‑head history. The prediction is shown as 'Yes' or 'No' with a confidence percentage to help you assess the likelihood.

04

Are the odds displayed on Football Insights the same as the odds offered by bookmakers?

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No – the odds we show are indicative market averages compiled from a range of licensed sportsbooks and are updated every 15 minutes. They are for informational purposes to help you gauge value; they are not the exact odds you will receive when placing a bet, which may differ slightly due to each bookmaker’s margin.

05

How do I cancel my premium subscription, and will I retain access until the end of the billing period?

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You can cancel your subscription from the 'Subscription' tab in your profile; the change takes effect immediately. You will keep full premium access for the remainder of the current billing cycle, after which no further charges will be made. If you cancel before the cycle ends, you can still use all VIP features until the renewal date.

06

Can I view a historical track record of Football Insights' predictions, and how is it calculated?

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Yes – a performance dashboard is available under the 'Results' section, showing each prediction, the actual match outcome, and the success rate for the past 12 months. The success rate is calculated as the percentage of correct full‑time outcomes (home win, draw, away win) and major markets such as BTTS and over/under 2.5 goals, updated after each match concludes.